Return Policy

Everything we do here at Circle City Metalworks is made to order so we do not keep any inventory on hand. With that in mind we have a specific return policy. If our product is defective or damaged upon arrival then we will work with you to issue a refund or replace the product. On products that are not custom made, we offer refunds with a 40% restock fee, in the event that a customer has changed there mind within 1 week. Please allow 2 business days for a refund after the product is returned. On custom products (like name plates, address signs, or items with a date cut into them) we can not offer any refunds or returns. If you have a question or a concern please do not hesitate to contact us.